Payment / Order Lead time
We are setting up a general guideline for our customer so we can have a right expectation to avoid any dissapointment :) we are buying online ourself too !
We know how your felt and wait time is not really what we all like too .
- Molpay - (maybank/Pbe/CIMB /VISA/Master ) - instant confirmation
- Paypal - (Visa/Master ) - instant confirmation
- Offline TT / Online Manual Transfer - manuaal checking 1-2 days - subject to confirmation by our bankers.
Domain Order Processing (after payment clearance)
this is for reference and Countries domain are subjected to manual submission and may result in extended lead time due to huge backlog from time to time
- .com/net/org/asia/info - Instant
- .MY (Malaysia) - Average 1-2 Business days (subject to registrant info verification)
- .SG (Singapore) -Average 1-2 Business days (if all document / requirement completed . if proxy within 10hours)
- .ID(Indonesia) - 10 hours (via proxy )
- others domain (please check with support via email or http://support.domainplus.com.my)
- Linux Hosting - Instant
- Others - average 1 day
We like your feedback about speed , but sometimes we also rely on upstream reigstrar and process . feel free to talk to us.
this is a business of passion. and we dont like backlog too
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