Payment / Order Lead time

We are setting up a general guideline for our customer so we can have a right expectation to avoid any dissapointment :)  we are buying online ourself too !  
We know how your felt and wait time is not really what we all like too .

Payment Clearance 
  • Molpay - (maybank/Pbe/CIMB /VISA/Master )   - instant confirmation 
  • Paypal - (Visa/Master ) - instant confirmation
  • Offline TT / Online Manual Transfer  - manuaal checking 1-2 days - subject to confirmation by our bankers.


Domain Order Processing  (after payment clearance)
  • .com/net/org/asia/info  - Instant 
  • .MY (Malaysia)  -  Average 1-2 Business days (subject to registrant info verification) 
  • .SG (Singapore)  -Average 1-2 Business days (if all document / requirement completed . if proxy within 10hours)
  • .ID(Indonesia) - 10 hours (via proxy )
  • others domain (please check with support  via email or http://support.domainplus.com.my)
this is for reference and Countries domain are subjected to manual submission and may result in extended lead time due to huge backlog from time to time


Hosting processing
  • Linux Hosting - Instant 
  • Others - average 1 day


We like your feedback about speed , but sometimes we also rely on upstream reigstrar and process . feel free to talk to us.
this is a business of passion. and we dont like backlog too 



Updated 12/April/2015


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