Payment / Order Lead time

We are setting up a general guideline for our customer so we can have a right expectation to avoid any dissapointment :)  we are buying online ourself too !  
We know how your felt and wait time is not really what we all like too .

Payment Clearance 
  • Molpay - (maybank/Pbe/CIMB /VISA/Master )   - instant confirmation 
  • Paypal - (Visa/Master ) - instant confirmation
  • Offline TT / Online Manual Transfer  - manuaal checking 1-2 days - subject to confirmation by our bankers.

Domain Order Processing  (after payment clearance)
  • .com/net/org/asia/info  - Instant 
  • .MY (Malaysia)  -  Average 1-2 Business days (subject to registrant info verification) 
  • .SG (Singapore)  -Average 1-2 Business days (if all document / requirement completed . if proxy within 10hours)
  • .ID(Indonesia) - 10 hours (via proxy )
  • others domain (please check with support  via email or
this is for reference and Countries domain are subjected to manual submission and may result in extended lead time due to huge backlog from time to time

Hosting processing
  • Linux Hosting - Instant 
  • Others - average 1 day

We like your feedback about speed , but sometimes we also rely on upstream reigstrar and process . feel free to talk to us.
this is a business of passion. and we dont like backlog too 

Updated 12/April/2015

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